Returns & Refunds Instructions

We want you to be happy with your purchase from Mulligan Cloth. If you need to return an item or have an issue with your order, please follow the instructions below.

1. Check Your Order

Before requesting a return, please make sure the item meets our return requirements. Eligible items should generally be:

  • Unused and unworn.
  • Unwashed and unaltered.
  • In original condition.
  • Returned with original tags and labels, where applicable.
  • Returned with original packaging, where applicable.

Items marked as final sale or otherwise identified as non-returnable may not be eligible for return or refund.

2. Contact Us Before Returning an Item

Please contact Mulligan Cloth before sending any item back. Do not mail a return without first receiving return instructions from us.

When contacting us, please provide:

  • Your full name.
  • Your order number.
  • The email address used when placing the order.
  • The item or items you want to return.
  • The reason for the return.
  • Photos of the item and packaging if the item is damaged, defective, or incorrect.

3. Return Approval

After receiving your request, we will review the information provided and let you know whether the return is eligible.

If your return is approved, we will provide instructions for sending the item back.

4. Package Your Return

Please package the item securely to help prevent damage during shipping.

Where possible, use the original packaging and include any required documentation or information provided with your return instructions.

5. Ship Your Return

Send the approved return using the shipping instructions provided by Mulligan Cloth.

Customers may be responsible for return shipping costs unless the item was damaged, defective, incorrect, or otherwise qualifies for return shipping coverage under our Return & Refund Policy or applicable law.

We recommend keeping your shipping receipt and tracking information until your return has been processed.

6. Return Inspection

Once we receive your return, the item will be inspected to determine whether it meets our return requirements.

If the returned item does not meet the applicable requirements, the return or refund may be declined or adjusted where permitted by applicable law.

7. Refund Processing

If your return is approved, the applicable refund will generally be issued to the original payment method used for the purchase.

Please allow time for your payment provider or financial institution to process the refund. The exact timing may vary depending on your bank or payment provider.

8. Exchanges

If you would like to exchange an eligible item, please contact us before returning it. Exchanges are subject to product availability.

If the requested replacement item is unavailable, we may offer a refund or another appropriate resolution.

9. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and clear photographs showing the issue. We will review the situation and determine the appropriate resolution.

10. Need Help?

If you have questions about a return, refund, or exchange, please contact us:

Mulligan Cloth
240 Countryside LN
Covington, GA 30016
United States

Phone: +1 706-452-3845
Email:
mulligancloth@hotmail.com

Website:
https://muliganco.com

Note: For complete terms and conditions regarding returns and refunds, please refer to our Return & Refund Policy.

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