Return & Refund Policy

Effective Date: September 1, 2026

Thank you for shopping with Mulligan Cloth. We want you to be satisfied with your purchase. This Return & Refund Policy explains the conditions and process for requesting a return, exchange, or refund for purchases made through our website, https://muliganco.com.

1. Return Eligibility

We may accept returns for eligible items that meet the following conditions:

The item is in its original condition.
The item has not been worn, washed, altered, or damaged.
Original tags and labels remain attached, where applicable.
The item is returned with its original packaging, where applicable.
The return is requested within the applicable return period.

Items that do not meet these conditions may not be eligible for a return, exchange, or refund.

2. Non-Returnable Items

Certain items may not be eligible for return due to their nature or condition. Unless otherwise stated by Mulligan Cloth, non-returnable items may include:

Items that have been worn or washed.
Items that have been altered or damaged after delivery.
Items without original tags or labels, where applicable.
Gift cards or other non-returnable products.
Items identified as final sale or non-returnable at the time of purchase.

3. Return Period

Return requests must be submitted within the return period specified on the applicable product page, order information, or other purchase documentation.

If no specific return period is stated for your purchase, please contact us as soon as possible after receiving your order to determine whether the item may be eligible for return.

4. How to Request a Return

To request a return, please contact Mulligan Cloth using the contact information below. Please include:

Your name
Order number
Email address used for the order
Item or items you wish to return
Reason for the return
Photographs, when appropriate, especially for damaged or defective items

Please do not send merchandise back before receiving return instructions from us.

5. Return Shipping

Unless an item is defective, damaged, incorrect, or otherwise covered by an applicable consumer protection requirement, customers may be responsible for the cost of return shipping.

If Mulligan Cloth determines that the return is the result of an error on our part, we will provide appropriate instructions regarding return shipping.

6. Exchanges

Exchanges may be available for eligible items, subject to product availability.

If the requested replacement item is unavailable, we may offer a refund or another appropriate resolution.

7. Damaged or Defective Items

If your order arrives damaged, defective, or different from what you ordered, please contact us promptly after delivery.

Please provide your order number and photographs of the item and packaging when possible. We will review the issue and determine an appropriate resolution, which may include a replacement, exchange, refund, or other remedy as applicable.

8. Refunds

Once an approved return has been received and inspected, we will notify you regarding whether your refund has been approved.

Approved refunds will generally be issued to the original payment method used for the purchase, unless otherwise required or permitted by applicable law.

The time required for a refund to appear in your account may vary depending on your payment provider, bank, or financial institution.

9. Partial Refunds

In certain circumstances, only a partial refund may be available. This may apply when an item is returned in a condition that does not fully meet our return requirements or where applicable law permits a reduction in the refund amount.

10. Sale and Promotional Items

Items purchased during a sale or promotional event may be subject to additional return restrictions. Any applicable restrictions will be disclosed at the time of purchase.

11. Late or Missing Refunds

If you have been notified that your refund was approved but have not received it, please first check your bank or payment provider account.