Frequently Asked Questions
Have a question about Mulligan Cloth? Find answers to some of our most frequently asked questions below. If you cannot find the information you need, please contact us and we’ll be happy to help.
Orders & Purchases
How do I place an order?
Browse our products, select the items you would like to purchase, add them to your cart, and proceed to checkout. Follow the instructions provided to enter your information and complete your purchase.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate your request before the order has been processed or shipped. Once an order has been processed or shipped, changes or cancellations may no longer be possible.
How will I know if my order was received?
After placing an order, you may receive an order confirmation using the contact information provided during checkout. If you do not receive a confirmation or have questions about your order, please contact us.
What payment methods do you accept?
Available payment methods will be displayed during checkout. Payment options may vary depending on your location and the payment services available on our website.
Shipping
Where do you ship?
Available shipping destinations are displayed during the checkout process. Shipping availability may vary depending on the delivery address and product.
How long does shipping take?
Processing and delivery times can vary depending on product availability, shipping method, destination, carrier delays, weekends, holidays, and other circumstances. Any available estimated delivery time will be provided during checkout or in your order information.
How much does shipping cost?
Applicable shipping charges will be displayed during checkout before you complete your purchase. From time to time, Mulligan Cloth may offer free shipping or other shipping promotions.
Will I receive tracking information?
When tracking information is available, it may be provided after your order has been shipped. Please allow some time for tracking information to become active after the package has been accepted by the shipping carrier.
What should I do if my package is delayed?
First, check the tracking information provided by the shipping carrier. If your package remains delayed or you have concerns about its delivery, please contact us and we will assist you as reasonably possible.
What if my package says delivered but I can’t find it?
Check around your delivery location and with household members or neighbors when appropriate. You may also contact the shipping carrier for additional information.
If you still cannot locate the package, contact us so we can assist you as reasonably possible.
Returns & Refunds
Can I return an item?
Eligible items may be returned in accordance with our Return & Refund Policy. Items generally need to be unused, unworn, unwashed, and in their original condition, with original tags where applicable.
How do I start a return?
Please contact Mulligan Cloth before sending an item back. Provide your name, order number, the item you wish to return, and the reason for the return.
We will review your request and provide return instructions when applicable.
Can I exchange an item?
Exchanges may be available for eligible items and are subject to product availability. Please contact us before sending an item back.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible if you receive a damaged, defective, or incorrect item. Include your order number and photographs of the item and packaging when possible. We will review the issue and determine an appropriate resolution.
How long does a refund take?
Once an eligible return has been received and approved, refunds are generally issued to the original payment method. The time it takes for the refund to appear in your account depends on your bank or payment provider.
Products
Are product colors accurate?
We make reasonable efforts to display product colors accurately. However, colors may appear differently depending on your device, monitor, screen settings, lighting, and other factors.
How do I know which size to order?
Please review the size information provided on the applicable product page before placing your order. If you need additional assistance with sizing, please contact us.
Will an item be restocked if it is sold out?
Restocking depends on product availability. If an item is currently unavailable, please check our website again at a later time or contact us for more information.
Website & Privacy
How does Mulligan Cloth use my personal information?
We use personal information as described in our Privacy Policy. This may include processing orders, communicating with customers, improving our website, and providing our services.
Does your website use cookies?
Our website may use cookies and similar technologies for purposes such as website functionality, preferences, analytics, security, and other legitimate business purposes.
Is my payment information secure?
We use payment services and security measures designed to help protect transaction information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Contact Us
Still have a question? We’re happy to help.
Mulligan Cloth
240 Countryside LN
Covington, GA 30016
United States
Phone: +1 706-452-3845
Email:
mulligancloth@hotmail.com
Website:
https://muliganco.com
Helpful pages: